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Privacy Policy

Your privacy is important to us. Learn how we protect your information.

At Durga Foods (operating as Aadi Masala), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Last Updated: January 2025

1. Personal Information We Collect

When you register on our website or participate in surveys, we may collect the following personally identifiable information:

  • Name (including first and last name)
  • Email address and alternate email address
  • Mobile phone number and contact details
  • Postal code and shipping address
  • Demographic profile information
  • Payment information (processed securely through payment gateways)

We collect this information to enhance your user experience, process orders, and communicate promotional offers and updates.

2. Cookies and Tracking Technologies

We use first-party and third-party cookies to improve your browsing experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: We use Google Analytics to understand how visitors interact with our website
  • Advertising Cookies: Used to serve relevant promotional and advertising materials through the Google Ad network

You can manage cookie preferences through your browser settings. Disabling cookies may affect some website features.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders
  • Providing personalized features and recommendations
  • Sending promotional communications and special offers
  • Improving our products and services
  • Conducting surveys and research
  • Preserving transaction records
  • Serving targeted advertisements through display networks

4. Information Sharing

We value your privacy and do not rent, sell, or share your personal information with third parties, except in the following circumstances:

  • When necessary to fulfill services you have requested (e.g., shipping partners)
  • To comply with legal requirements or court orders
  • To protect our rights and prevent fraud
  • With your explicit consent

Financial information is restricted to transaction completion and is never shared for marketing purposes.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Opt-out: Unsubscribe from marketing communications at any time
  • Deletion: Request removal of your personal information

To exercise these rights, please contact us at customercare@aadimasala.com.

Note: Registration is mandatory for shopping on our website. Some archived data may persist on our servers for legal and operational purposes.

6. Security Measures

We implement appropriate physical, electronic, and managerial procedures to protect your personal data:

  • Secure SSL encryption for all data transmissions
  • Secure payment processing through trusted gateways
  • Regular security audits and updates
  • Limited employee access to personal information

While we strive to protect your data, please note that no internet transmission can be guaranteed to be 100% secure.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Durga Foods (Aadi Masala)

No 21, Women Entrepreneurs Park Phase 1, Thandya Industrial Estate, Nanjanagudu, Mysuru, Karnataka 571302

+91 9480 381 235

info@aadimasala.com